← Back to Design Store1. PUBLIC OFFER (SALES AGREEMENT)
Date of Publication: June 13, 2026
Effective Date: June 13, 2026
This document constitutes an official public proposal by Self-Employed Individual Maria Altukhova, hereinafter referred to as the "Seller", to conclude a distance sales agreement under the terms and conditions set forth below.
In accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation (CC RF), this document is a public offer. This offer is addressed to any legally capable individual or legal entity, whether a resident or non-resident of the Russian Federation (hereinafter referred to as the "Buyer").
1. Terms and Definitions
- Seller — a citizen of the Russian Federation registered as a taxpayer of Professional Income Tax (self-employed), engaged in the sale of Goods of their own manufacture.
- Buyer — any legally capable individual or legal entity (including foreign citizens and stateless persons) who has placed an Order on the Website under the terms of this offer.
- Goods — collectible handmade author's interior goods presented for sale on the Website. All Goods are manufactured by the Seller personally and are not subject to mandatory certification (a declaration exemption letter is available).
- Website — the Seller's internet resource located at: mariaaltukhova.com.
- Order — a duly completed request by the Buyer for the purchase and delivery of the Goods.
- Acceptance — full and unconditional acceptance of the terms of this offer by the Buyer by making a 100% advance payment for the Goods.
2. Subject of the Agreement
2.1. The Seller undertakes to transfer ownership of the Goods manufactured by the Seller personally to the Buyer, and the Buyer undertakes to pay for and accept the Goods under the terms of this offer.
2.2. This agreement regulates the retail sale of Goods on the Website, including:
- voluntary selection of Goods by the Buyer;
- independent placement of the Order by the Buyer;
- payment of the Order by the Buyer;
- fulfillment and transfer of the Order to the Buyer under the terms of this offer.
3. Ordering Procedure and Acceptance of the Offer
3.1. The Order of Goods is carried out by the Buyer through the electronic forms of the Website or by sending a message to the Seller via the contact details specified on the Website.
3.2. By placing an Order, the Buyer confirms that they are familiar with the sales rules and properties of the Goods, and agree to the terms of this offer.
3.3. The text of this offer is indivisible. Payment for the Goods by the Buyer (Acceptance) means unconditional agreement with all clauses of the agreement. The sales agreement is considered concluded from the moment of payment.
3.4. If the finished Goods are out of stock at the time of ordering, the Goods shall be custom-made by the Seller. The manufacturing time for the author's Goods in this case is not fixed and is discussed with the Buyer individually upon request (via messengers, email, or by phone) prior to payment.
4. Status of Goods, Features of Handmade Craftsmanship, and Operation Rules
4.1. Handmade Features: The Buyer agrees and is notified that the Goods are unique, handmade author's items. In this regard, a one-to-one (100%) replication of the item is impossible. Slight variations in material shades, fabric/fur texture, placement of small details, or hand-painted elements compared to the photos presented on the Website are natural characteristics of manual labor and do not constitute a defect, flaw, or lack of quality of the Goods.
4.2. Status and Purpose of the Item: All Goods presented on the Website are collectible author's interior items. They are intended solely for aesthetic interior decoration and home collecting. The Goods are not children's toys and are not intended for active children's games.
4.3. Operation (Care) Rules: The Buyer undertakes to observe the rules for gentle handling of the collectible item:
- Only dry cleaning is permitted (removal of dust with a soft brush or a dry cloth).
- Washing (both manual and machine), severe wetting, and exposure to household chemicals are prohibited.
- The item must be protected from direct sunlight, heating appliances, high humidity, as well as contact with pets and small children.
- Mechanical damage resulting from a violation of these rules or misuse of the product (e.g., using it as a children's toy) shall be recognized as defects caused by the Buyer's fault and shall exclude the possibility of return or exchange.
5. Price of Goods and Payment Procedure
5.1. Prices for the Goods are determined by the Seller unilaterally and are indicated on the Website in Russian Rubles (RUB) or foreign currency equivalents. The price of the Goods ordered by the Buyer is not subject to change.
5.2. The sale of Goods is carried out on the terms of 100% full advance payment.
5.3. Payment is made by the methods available on the Website. When the Goods are paid for by a Buyer from abroad in a foreign currency, the cost is automatically converted into Russian Rubles at the official exchange rate of the Central Bank of the Russian Federation on the date the funds are actually received by the Seller (or via the acquiring bank).
5.4. The Seller is obliged to provide the Buyer with an electronic receipt (generated in the "My Tax" application in Russian Rubles) immediately after receiving payment. The receipt is sent to the Buyer's email address or phone number.
6. Delivery of Goods (Including International Delivery)
6.1. Delivery of the Goods is carried out after the Seller receives 100% advance payment.
6.2. Shipping methods: Russian Post (including international shipping), courier services. The specific method is selected by the Buyer when placing the Order.
6.3. Delivery costs are not included in the price of the Goods, are calculated individually, and are paid by the Buyer simultaneously with the payment for the Goods. For international delivery, the Buyer shall solely bear all additional costs related to the payment of customs duties, taxes, customs clearance fees, and broker commissions established by the legislation of the destination country.
6.4. Delivery times depend on the region of destination and the internal regulations of the delivery services. The Seller undertakes to hand over the Goods to the delivery service within 4 business days from the receipt of 100% advance payment (for Goods in stock) or from the date of completion of the individual manufacturing of the Goods agreed upon by the parties in accordance with clause 3.4 of this Offer.
6.5. The Seller's obligation to deliver the Goods is considered fulfilled at the moment the Goods are handed over to a Russian Post office or a courier service employee. The risk of accidental loss or damage to the Goods passes to the Buyer (or the delivery service) from the moment of such transfer.
7. Returns and Exchanges
7.1. The Buyer has the right to refuse the Goods of proper quality at any time before their transfer, and after the transfer — within 7 days (Article 26.1 of the Law of the Russian Federation "On Protection of Consumers' Rights").
7.2. The return of Goods of proper quality is possible only if their marketable condition is fully preserved (no signs of use, dust, stains, foreign odors, including perfume or pet odors), consumer properties, original author's packaging, as well as a document confirming the fact of purchase (electronic receipt).
7.3. Retention of Delivery Costs: Upon the return of Goods of proper quality, the Seller shall refund the price of the Goods to the Buyer, except for the Seller's actual expenses for delivering the returned Goods from the Buyer to the Seller, as well as the initial delivery costs to the Buyer. All expenses for shipping the Goods back to the Seller (including international postal rates and return customs duties) shall be fully borne by the Buyer. Refunds are made in Russian Rubles no later than 10 days from the date the request is made and the Goods are actually received by the Seller.
7.4. Exclusion for Custom Orders: If the Goods were manufactured by the Seller according to the individual order of the Buyer (with changes to key characteristics, color, size, addition of personalized embroidery, inscriptions, or based on the Buyer's sketches), such Goods of proper quality cannot be returned or exchanged on the basis of paragraph 4 of Article 26.1 of the Law of the Russian Federation "On Protection of Consumers' Rights", as they possess individually determined properties and can be used exclusively by the Buyer purchasing them.
8. Quality of Goods and Certification
8.1. The Seller guarantees that the Goods are manufactured by them personally in compliance with quality standards for author's crafts.
8.2. A declaration exemption letter (отказное письмо) is available for the Goods, confirming that these collectible interior goods are not subject to mandatory certification and declaration of conformity on the territory of the Russian Federation. A copy of the exemption letter is provided to the Buyer upon request.
9. Liability of the Parties, Applicable Law, and Dispute Resolution
9.1. For non-fulfillment or improper fulfillment of obligations under this agreement, the parties shall be liable in accordance with the legislation of the Russian Federation. The substantive and procedural law of the Russian Federation shall apply to the relations of the parties under this Agreement, regardless of the citizenship and location of the Buyer.
9.2. The Seller is not liable for delivery delays caused by the fault of Russian Post, international postal operators, or courier services, or for delays caused by customs inspection in the Buyer's country.
9.3. The parties shall endeavor to resolve all disputes and disagreements through negotiations, subject to a mandatory claims procedure (the time limit for responding to a claim is 10 days). If no agreement is reached, the dispute shall be submitted to the court at the Seller's location in accordance with the legislation of the Russian Federation.
9.4. The parties shall be released from liability for full or partial non-fulfillment of obligations under this Agreement if this non-fulfillment was the result of force majeure circumstances arising after the conclusion of the Agreement due to extraordinary events that the parties could neither foresee nor prevent by reasonable measures.
9.5. Force majeure circumstances include: natural disasters (earthquakes, floods, fires), military actions, strikes, regulatory acts of state authorities (including international sanctions and trade embargoes) resulting in the impossibility of executing the contract, as well as global failures in electronic networks and payment systems.
9.6. The party for whom it has become impossible to fulfill obligations must immediately (no later than 3 days from their occurrence) notify the other party in writing (by email or via messengers) of the occurrence and cessation of such circumstances. The deadlines for fulfilling obligations under the Agreement in this case shall be extended proportionally to the duration of the force majeure circumstances.
10. Seller's Details
Seller: Maria Altukhova
Status: Taxpayer of Professional Income Tax (Self-Employed)
TIN (ИНН): [Ваш ИНН]
Phone: [Ваш номер телефона]
Email: [Ваш рабочий email]
Bank Details (for payment):
[Название банка, БИК, номер счета] (если оплата идет напрямую по реквизитам)